Montreo Finance & Insurance Pty Ltd is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Privacy Act 1988 Commonwealth of Australia and the Australian Privacy Principles.
This Privacy Statement explains how we collect, use, hold and disclose your personal information when providing our finance and insurance services.
What Information We Collect
We may collect information that is reasonably necessary to provide our services and assess your finance or insurance requirements.
This may include:
- Your name and contact details
- Identification information
- Employment and income information
- Details of your assets and liabilities
- Financial and credit information
- Information about your loan and insurance requirements
- Information required to verify your identity
- Other information relevant to providing our services
We may collect information directly from you, from documents you provide, and from other sources where permitted by law.
How We Use Your Information
We may use your personal information to:
- Assess and arrange credit and insurance products
- Understand your financial circumstances, requirements and objectives
- Communicate with you about your application and our services
- Process and manage your application
- Meet our legal and regulatory obligations
- Improve and administer our services
- Verify information and manage fraud or other risks where appropriate
Who We May Share Your Information With
Where necessary to provide our services, we may disclose your information to relevant parties, including:
- Lenders and credit providers
- Insurers and insurance providers
- Credit reporting bodies
- Valuers and other professional service providers
- Service providers who assist us in providing our services
- Government, regulatory or dispute resolution bodies where required or permitted by law
We only disclose information where it is reasonably necessary for the relevant purpose or where permitted or required by law.
Overseas Disclosure
Some organisations or service providers we use may be located overseas or may store or process information outside Australia.
Where applicable, we will take reasonable steps to ensure that your personal information is handled appropriately and in accordance with applicable privacy requirements.
Credit Reporting
When arranging credit, we may collect and use credit-related information and may obtain information from credit reporting bodies and other relevant sources.
Your credit information may be disclosed to lenders and credit providers for the purposes of assessing and processing your credit application.
Further information about how credit reporting information is handled and your rights in relation to credit reporting is provided in our formal Privacy Disclosure and Consent documentation.
Access and Correction
You may request access to personal information we hold about you.
You may also ask us to correct information if you believe it is inaccurate, incomplete or out of date.
We will respond to your request in accordance with applicable privacy requirements.
Privacy Complaints
If you have a concern about how we have handled your personal information, please contact us first so that we can investigate and attempt to resolve your complaint.
If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact Us
If you have any questions about this Privacy Statement, wish to access or correct your personal information, or have a privacy complaint, please contact us:
Montreo Finance & Insurance Pty Ltd
Phone: 0401 951 589
Email: info@montreofinance.com.au
Postal Address: PO Box 119, Bundoora VIC 3083
Office Hours: Monday to Friday, 9:00 am – 5:00 pm